Fizz TV home page becomes all black after screen mirroring
Airplay works well from my Iphone to TV,
But, when I use screen mirroring, the Fizz TV home page becomes all black, that is the home page is not appearing on my Iphone.
I turn off and on my iphone, and then it appears. But when I use again screen mirroring, it turns black again.
What is the problem? How can I resolve this problem?
Best Answer
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Hello KI Y.
Could you please make sure that the app is updated and that you are connected to internet? Also, deactivate the VPN if you are using one and if the issue persists, please reinstall the app and try again. More details regarding this issue can be seen here https://fizz.ca/en/faq/troubleshooting-i-cant-access-my-fizz-tv-content-what-do-i-do
If the issue still persists, feel free to contact us directly https://fizz.ca/en/support
Have a great night!
-Ingrid, Community Moderator
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Answers
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Probably don’t work this fonction but ask to support for confirm.
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@KI Y. said:
Airplay works well from my Iphone to TV,
But, when I use screen mirroring, the Fizz TV home page becomes all black, that is the home page is not appearing on my Iphone.
I turn off and on my iphone, and then it appears. But when I use again screen mirroring, it turns black again.
What is the problem? How can I resolve this problem?If you are using a VPN, turn it off !
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Check with Fizz if the content you are trying to stream is compatible with AirPlay (some applications like N.. or H.. block mirroring for copyright reasons.
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