Order a phone.

K20

Hi there,

I've been trying (since several days) to order a new phone through Fizz mobile App but I always get an error at the very end of the process.

Please, can someone share his ordering experience with me ? Is there a specific way to follow ? Thanks.

Whizz

Hello @K20,

We are sorry for the situation you are going through.

I want to inform you that a ticket was already escalated to our technical team regarding this situation. You can check the status of your ticket in your Fizz account > My settings> My Tickets.

Also, I can see that an update was already sent to you. Please check your email inbox and reply to the email if you still encounter issues.

We appreciate your patience and understanding.

Have a good one!
-Vlad, Community Moderator

elena code xzi4t

Hi @K20
Try to use a browser in private mode this should help you, or contact the support https://fizz.ca/en/support