Roaming to multiple countries on the same trip...how many add-ons do I need?
I'm very familiar with eSIMs and may well use them on this trip. But…
Fizz travel add-ons cover the three countries I'll be visiting on this trip.
The roaming FAQ says this:
How can I see which countries are included in the zone of my Travel Add-on?Once you entered your destination and see the prices, click on Learn more about this zone.
However, I don't see any "Learn More". So my question is, if I'm traveling to Iceland, the UK, and Ireland on the same trip, do I need 1, 2 or 3 travel add-ons?
Best Answer
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I chatted with support. Their claim is that I would have to buy 3 add-ons, one for each country. This seems silly.
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Answers
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Hi @robhemm
In the past the zone was shown on the addon, from couples of weeks this information is not visible anymore.
In order to get the right information you should contact the support, since is not available on the site at this point
I will take only one, and buy additional using the wifi coverage (if possible) since the addons are not refundable.
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same here. I don’t see the “learn more”
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The Travel Addon Zones have disappeared from the website. Whether by accident or intentional discontinuing roaming zones, I can't say. A question for @Whizz to answer…
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I see that some countries have beside them in brackets, other countries that are included. Perhaps the FAQ needs to be updated.
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The other possibility is that "zones" never referred to "buy an add on for Europe" (for example, a common thing for an eSIM provider) but rather "in this zone, the add-on costs the same for each country within it".
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