Anyone Else Having Issues with the Fizz TV App on Samsung Smart TVs?

MLefranvi
MLefranvi Posts: 9 ✭
edited March 21 in TV
I’ve been using the Fizz TV app on my Samsung Smart TV, and while it mostly works, I’ve noticed some issues. The live TV guide lags, and sometimes when I scroll through channels, the app freezes completely, forcing me to restart it.

Anyone else experiencing this? Is there a workaround, or should I just stick to casting from my phone instead?

Answers

  • G225 code IRSGE
    G225 code IRSGE Posts: 5,583 ✭✭

    Hi, the best actualy is Firestick or ChromeCast. Report the bug with model of your TV to Fizz or here.

  • Whizz
    Whizz Posts: 24,429 admin

    Hello @MLefranvi ,
    After verifying your Fizz account linked with the email address I noticed that there is only a mobile plan visible, no TV plan.

    In this case, for receiving assistance regarding the subject, please reach our online customer service agents and they will gladly help.
    To do that, you can access this link: https://fizz.ca/en/support
    Have a nice day.
    -Lavinia, Community Moderator

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