International Calling Addon - Switzerland

Chris N. #2575
Chris N. #2575 Posts: 2 ✭✭
edited March 15 in My Mobile

…not working. I added 250 of Swiss call minutes to my account 2-3 days ago. Reset my phone. Tried the airplane mode on/off for 30 secs. Added 011 in front of the +41 country code (no difference). All I get is "This call cannot be completed at this time. Please try again later"

Best Answer

  • Whizz
    Whizz Posts: 24,327 admin
    Answer ✓

    Hello Chris N. #2575,
    I'm sorry to hear that the add-on that you added does not work. 
    I have verified your account and I can confirm that you have added an add-on for international calling also the add-on is for 60 minutes not 250.
    Make sure that you are typing the number correctly when trying to make the call.
    You can also try to take out the sim from the phone then put it right back.
    If the issue persists you can always reach us to https://fizz.ca/en/support
    Have a nice day.
    -Mihai, Community Moderator.

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