Failed to change the plan for four consecutive months
What should I do if the plan has failed to change for four consecutive months? I have paid dozens of dollars extra, and the customer service can't solve the problem of changing the plan failure. They just asked me to change the plan all the time and did not refund my extra fee.
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Best Answer
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Hello sonina
We're really sorry for the inconvenience.
I have contacted our technical team in order to speed up the process and update us with a resolution regarding the plan change order issue.
Once they respond, we will get back to you via email. In the meantime, feel free to contact us directly for further details https://fizz.ca/en/support
Your understanding and cooperation are highly appreciated!
Have a great rest of the night!
-Ingrid, Community Moderator0
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