What's wrong with fizz's system? Change plan failed for 4 consecutive months
I have failed to change my plan for 4 consecutive months. Every time I contact customer service, I am asked to change the plan again, but it fails every time. The reason is that the system refuses to change, and the same reason can only be found when the change fails the next month. The technical team has not solved this problem, and it is always an endless wait. And I have found at least 4 people who have encountered the same problem. How can I solve this problem? It's driving me crazy.
Best Answer
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Hello LEO777
We're really sorry for the inconvenience.
I have contacted our technical team in order to speed up the process and update us with a resolution regarding the plan change order issue.
Once they respond, we will get back to you via email. In the meantime, feel free to contact us directly for further details https://fizz.ca/en/support
Your understanding and cooperation are highly appreciated!
Have a great rest of the night!
-Ingrid, Community Moderator
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Answers
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Everything has a good reason. Next month the offers will be unbelievable.
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