I can't receive any call with my phone ,why?

Sunny916
Sunny916 Posts: 20 ✭✭
edited January 10 in My Mobile

I can't receive any call with my phone,please fix it

Best Answer

  • Whizz
    Whizz Posts: 23,693 admin
    Answer ✓

    Hello @Sunny916,

    Thank you for letting us know about this.

    I investigated your account, and your mobile plan should be eligible to make and receive calls. Can you please remove your sim card, insert it back and restart your phone.

    Also, please make sure your phone is configured to automatically select the Fizz mobile network. The steps for enabling your device to automatically select a network varies depending on the type of phone. Here are two examples:

    Android: Settings → Connections → Mobile networks → Network operators →Search networks → Automatic
    iPhone: Settings → Operators → Automatic

    You can find more information on this topic here: I can’t receive any calls on my phone. Why? | Fizz

    If the issue persists, please contact us on the support page and confirm your exact location and your phone model. You can do that here: https://fizz.ca/en/support

    Have a good one!
    -Vlad, Community Moderator

Answers

  • Ciroxa
    Ciroxa Posts: 208 ✭✭
    edited January 10

    @Sunny916

    Did you check your settings and change your APN?

    https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

  • G225 code IRSGE
    G225 code IRSGE Posts: 4,324 ✭✭
    edited January 10

    Hi close your phone and open. Check SIM card if corrected install.

    Check if airplane mod is active.. Disabled it if active.

    Texto work or not ?

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