the tv guide is showing only a few channels

TonyRama

lately, my TV guide is only listing a very small number of channels. current filter is set to Subscribed channels. what's happening?

already cleared cache.

app version: 3.1.24.699 on Android 15, pixel 8.

TonyRama

forgot to mention that I have the basic plan.

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Hi @TonyRama

You filter your channel by clicking on the icon in the top right (at least on the iPad). You can see that you are filtering only the subscribed channels.

If you want to see all the channels, click on "All Channels," and the channels you are not subscribed to will appear greyed out.

TonyRama

I'm only interested in seeing the channels I'm subscribed to. there used to be a bunch more than just these.

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https://forum.fizz.ca/en/discussion/comment/6960052#Comment_6960052

Did you check the filter?

Whizz

Hi @TonyRama,
It sounds frustrating to see only a few channels listed in your TV guide.
Have you tried checking the filter settings?
Sometimes, the guide defaults to showing only subscribed channels.
You can change it to "All Channels" to see the full list, though the channels you're not subscribed to will appear greyed out.
If it fails, then consider reinstalling the Fizz TV app.
Here is an FAQ with more details https://fizz.ca/en/faq/i-cant-access-my-fizz-tv-content-what-do-i-do
If the issue persists please reach out to https://fizz.ca/en/support
Have a nice day.
-Mihai, Community Moderator