How do I return my Wi-Fi modem during Canada Post national strike?
Hi,
I'm leaving Fizz and I need to return the modem. Related return instructions state, quote:
You have 15 days to return your Fizz Wi-Fi modem (and its power cable). Failure to do so means you will be automatically charged the modem replacement fee, as per your Services agreement.
The Canadian Post is an only return option, but the Canadian Union of Postal Workers (CUPW) has started a national strike.
What should I do?
P.S. I've reached out Fizz support with the same question but received no answer.
Answers
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Hi
I read in other post that they extend the period, however, you should validate it with the support, , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.
I know that you already contact them, but they should respond to this question I cannot do it as user
This was an answer given by a @whizz (is a Fizz's employee )
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