2FA

Rath_OK23X
Rath_OK23X Posts: 9 ✭
in My Mobile
New to fizz and not getting 2FA from my bank. Getting 2fa from a different place fine just not my bank. Any ideas? Using iphone 12 ios 18.1

Answers

  • wenhan
    wenhan Posts: 1,158 ✭✭

    not getting 2fa when you setup payment for fizz or when you are using apple pay?

  • BradDoell
    BradDoell Posts: 180 ✭✭
    edited November 19

    Hi @Rath_OK23X

    “2FA”is a term than includes a wide variety of processes including email, SMS messaging, app biometric authorizations etc. to authenticate a user logging into an account.

    Assuming you are talking about an SMS message, here is the Fizz FAQ on the topic that provides explanations.

    https://fizz.ca/en/faq/i-cant-send-or-receive-text-messages

    Cheers,

    Brad

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,749 ✭✭
    https://forum.fizz.ca/en/discussion/2656406/2fa

    Hi Rath, can you please clarify what are you trying to do exactly and what's the situation in which the 2FA is not working?

  • Rath_OK23X
    Rath_OK23X Posts: 9 ✭
    Not getting 2fa when trying to log into my bank. Other than that, the phone works fine. the bank sends code but I'm not getting it.
  • Rath_OK23X
    Rath_OK23X Posts: 9 ✭
    > @FizzyFizz JQMPM said:
    > Hi Rath, can you please clarify what are you trying to do exactly and what's the situation in which the 2FA is not working?

    Like i said Not receiving Sms 2fa text from my bank and only my bank. I get all other texts IMessage, RCS and sms with no problems. Just not receiving them from my bank. There not on my blocked list. Phone is up to date. Worked fine with pc mobile just stopped whin I switched to Fizz.
  • G225 code IRSGE
    G225 code IRSGE Posts: 3,358 ✭✭

    Connect you phone with Wifi if you receive or disconnect if connected to use mobile data ?

    The same or not ?

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