Suggestion - Possibility to swap ugprades on a pending removal.

anthonyl
anthonyl Posts: 3 ✭✭
edited November 17 in Internet
So we don't have to wait until the next cycle to have the discount applied next month. I couldn't swap on the browsers i tried as the typical way of switching upgrades. I have to wait until next month now to apply it, to only have it applied in 2 months.

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,996 ✭✭

    Hi

    You are right, the option to remove an upgrade should be reversible

  • Whizz
    Whizz Posts: 23,455 admin

    Hello @anthonyl ,
    Thank you for your suggestion.
    We are constantly working in order to improve our services and website therefore we will take this idea into consideration.
    In case it will be implemented, all the customers will be informed.
    For the moment, once removed and upgrade this remains in "Pending removal" until the end of current payment cycle and then a new one can be applied ( effective at the following cycle).
    As you mentioned, swapping is allowing this change to be done in a faster way.
    Here are more details regarding the subject: https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program
    Your understanding is appreciated.
    Have a great day.
    -Lavinia, Community Moderator

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