Sri Lanka travel -will fizz work

KathyKL
KathyKL Posts: 18 ✭✭
edited October 11 in Welcome and join

Hi all,

Anyone travelled to Sri Lanka with your Fizz sim? wondering if it will work to receive OTP ? what are the addons necessary ?

Best Answer

  • Whizz
    Whizz Posts: 23,012 admin
    Answer ✓

    Hello KathyKL 

    You will be able to receive texts, yes, however calling while roaming is not yet provided. We're improving our services daily and hopefully at one point we will have this option.

    You have the possibility to buy a travel Add on for data ($12 for 250Mb or $20 for 500Mb) directly from your account : My plans -> Manage my plan -> Travel Add on. More details can be found here https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one

    Another possibility would be to top up your wallet and use it as pay as you go ($0.30 per Mb and $0.08 per text). To do so, access your account -> My plans -> Manage my plan -> Wallet : https://fizz.ca/en/faq/what-is-my-wallet-and-how-do-i-use-it

    If you have other questions, feel free to contact us directly https://fizz.ca/en/support

    Have a lovely rest of the night!

    -Ingrid, Community Moderator 

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