Waiting for phone to port

Cocoboy
Cocoboy Posts: 4 ✭
edited September 8 in My Mobile
How do I get in contact with customer support$ I Want ALL MY MONEY REFUNDED
Terrible customer support! Get me a telephone #, a damn email! You are a scam! Just waiting to see your ad on Social Media to uncover your scam! Shame on you! Fizz is FAKE!

Answers

  • Whizz
    Whizz Posts: 23,485 admin

    Hello again Cocoboy  ,

    I just informed you on the previous post but I`ll do it again here.

    You entered the wrong IMEI in the transfer process so you just activated a new number.

    If you are not happy, you have 15 days to cancel the plan from My plans - Manage - Unsubscription as you are in a trial period, and you will get your money back also.

    More details can be found here : https://fizz.ca/en/faq/unsubscribe at point 4 specifically.

    Thank you for your understanding.
    Have a good one,
    Raul, Community Moderator

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