How much it takes to activate a lost SIM card?

FaithBadr
FaithBadr Posts: 8 ✭
edited August 27 in My Mobile
How much it takes to activate a lost SIM card?

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,402 ✭✭

    Hi @FaithBadr

    A plan with a new number is a question of minutes, a porting is from 15 min to 2hrs

  • Whizz
    Whizz Posts: 23,012 admin

    Hello @FaithBadr ,
    Thank you for your post.

    If the SIM card associated with your mobile plan is lost, you will need to purchase a new SIM card and after that, to contact our Live Chat.
    This is because, the customer service agents can help you with replacing the SIM card for your plan.
    For this process, the Live Chat is the only way to do that, as it is the most secure one and this way, the request will be completed fast.
    They will ask you for some documents to confirm your identity, for making sure that you are indeed the account owner.

    After they will have the confirmation, the activation will be done in a few minutes.
    To reach them by chat, you can use this link: https://fizz.ca/en/support
    Your understanding is appreciated.

    Have a nice day.
    -Lavinia, Community Moderator

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