Hi, I'm unable to activate my new SIM

reefinstall
reefinstall Posts: 2 ✭✭
edited July 30 in Welcome and join
I called CIBC and they said Fizz is rejecting the transaction. How do I proceed?

Answers

  • Whizz
    Whizz Posts: 23,169 admin

    Hello reefinstall.
    Following my verifications I noticed that you have activated a new mobile plan just yesterday.
    If there is another number that you want to activate or transfer you will need to either make a new activation process or another port in request from your account by going under Overview and click on Mobile plans.
    Feel free to contact us anytime if you have any questions about that here https://fizz.ca/en/support
    Have a great rest of your night.
    -Mihai, Community Moderator 

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