Very slow and difficult to use Saturday evening 13 July.

Sprint

Fizz TV is usually good, but on Saturday evening it seemed like the network was congested… the schedule page was not refreshing, and many of the channels were simply blank.

I did a speedtest and all seemed ok on my end.

Anyone else experience this?

Mark123_2024

It is still in testing.

kaitokun

I guess Fizz still has a lot of work ahead of them.

pila SEWYG

Still on test and yes seems to bug sometimes

Whizz

Hello Sprint 

We're sorry for the inconvenience.

Could you please make sure that the app is updated? Also, deactivate the VPN if you are using one and if the issue persists, please reinstall the app and try again. More details regarding this issue can be seen here https://fizz.ca/en/faq/troubleshooting-i-cant-access-my-fizz-tv-content-what-do-i-do

If the issue is still not resolved, please contact us directly https://fizz.ca/en/support

Thanks for your kind understanding!

Have a good rest,

-Ingrid, Community Moderator