How to add more channels?

Roberto P. #40022
Roberto P. #40022 Posts: 7 ✭✭
edited July 15 in TV

Is there a way to add more channels once subcribed to the basic plan? I try clicking channels under my tv plan but keeps failing..

Best Answer

  • elena code xzi4t
    elena code xzi4t Posts: 7,926 ✭✭
    edited July 12 Answer ✓

    Hi @Roberto P. #40022

    What error message do you have?

    You can always contact the support, https://fizz.ca/en/support, and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

Answers

  • Kejinsan
    Kejinsan Posts: 4,778 ✭✭
    https://forum.fizz.ca/en/discussion/2652511/how-to-add-more-channels

    Did you got it?

  • Whizz
    Whizz Posts: 21,493 admin

    Hello @Roberto P. #40022

    Currently since we are in Beta, we do not have this option. You'll have to cancel your plan, then subscribe again with the desired channels. The cancellation takes effect immediately and you will receive a prorated refund of the remaining days in your payment cycle. More details can be seen here

    https://fizz.ca/en/faq/how-do-i-unsubscribe-fizz-tv

    If you have other questions, feel free to contact us directly⚡️ https://fizz.ca/en/support

    Have a lovely day ahead😀,

    -Ingrid, Community Moderator

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