31 - CBSHD (WCAX 3 CBS) loads and then gives error

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RADU D. #30727
RADU D. #30727 Posts: 16 ✭✭
edited 12:38PM in TV

Only channel 31 - CBSHD (WCAX 3 CBS) loads and then gives error,

Tried on the latest app for both iPad and appletv 4K

All other channels seem fine

IMG_1428.png IMG_1429.jpeg

Comments

  • Whizz
    Whizz Posts: 25,548 admin

    Hello RADU D. #30727 

    Please contact us directly and we will gladly assist you further, as your matter needs to be verified by our technical department: https://fizz.ca/en/support

    Thanks for your kind understanding and cooperation!

    Have a good rest,

    -Ingrid, Community Moderator 

  • RADU D. #30727
    RADU D. #30727 Posts: 16 ✭✭
    edited 3:51AM

    This is still happening a year later btw. Tried contacting support but there’s no reply

  • G225 code IRSGE
    G225 code IRSGE Posts: 7,049 ✭✭
    edited 4:18AM

    Fizz have problem with other channel today. Try to empty the cache of apps or unistall and install again. If don't work, contact support: https://fizz.ca/en

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