your issue was escalated to the dedicated team

wojzeh
wojzeh Posts: 6 ✭✭
edited June 20 in Phones

Hi Fizz Veterans!

During a week I get "your issue was escalated to the dedicated team" from the support chat.

Does this phrase mean that the support guys are simply fooling me?

No ticket or case number, no visibility, no feedback since a week.

Is there any way to rattle their cage?

Thank you

Answers

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