How do you change your TV plan?

Ciaci
Ciaci Posts: 9 ✭✭
edited July 15 in TV

I opted for the basic TV plan to start. I was going to go back and add channels now but don’t see that option.

Comments

  • D0um
    D0um Posts: 33 ✭✭

    Hello,

    You will have to unsubscribe and resubscribe with the new channels.

  • Whizz
    Whizz Posts: 21,493 admin

    Hello @Ciaci ,

    As @D0um already informed you, if you wish to add channels, the only option will be to unsubscribe and then make a new plan with the wanted options.
    Please note that it’ll be deactivated immediately.

    You will receive a prorated refund based on the days left, if any, in your payment cycle.
    When you place your new TV plan subscription order, you will be charged again.
    To cancel, the steps are My plans- Manage plan- Unsubscribe .
    Here are more details: https://fizz.ca/en/faq/how-do-i-unsubscribe-fizz-tv
    Your understanding is highly appreciated.
    Have a great day.
    -Lavinia, Community Moderator

  • Ciaci
    Ciaci Posts: 9 ✭✭

    Thanks for your help, @D0um and @Whizz. That worked

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