Described audio on TOOHD and DSNYH

RADU D. #30727
RADU D. #30727 Posts: 15 ✭✭
edited July 15 in TV

noticed that Described audio (so a secondary audio that overlaps the regular show Audio that describes what is happening on screen, for visually impaired people) is enabled and can’t be disabled for Cartoon Network (TOOHD - 78) and Disney Channel (DSNYH - 79).

Other channels have an “audio settings” section that allows me to turn that secondary audio on or off, but these 2 channels don’t have it, and it’s on by default without a way to disable it.

Tried on both iOS app and Apple TV app.

Here is what it looks like on Cartoon Network vs CityTV for example.

Thanks!

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Comments

  • NeoGalael
    NeoGalael Posts: 20 ✭✭

    I have the same problem and am on Amazon Fire Tv.

  • Whizz
    Whizz Posts: 23,499 admin

    Thank you for letting us know, we have escalated this matter to our development team. We'll keep you updated.
    Have a good one!

    Fizz team

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