Can I get refund if I deactivated the service at the same date of transaction

steven123123
steven123123 Posts: 2 ✭✭
edited June 16 in My Mobile
The webpage indicated that the transaction would occur in three days, so I canceled the service in advance to avoid the transaction. However, the transaction happened earlier than planned. Can I still get a refund?

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,157 ✭✭
    edited June 14

    sure since the transaction is done 2 days in advance.

    Therefore if you unsubscribe before the new billing cycle you don’t need to pay for it

  • Whizz
    Whizz Posts: 22,613 admin

    Hello @steven123123 ,
    Thank you for reaching out.

    I just verified your file and noticed that you were in contact with our customer service team and that the refund was issued yesterday.

    Feel free to contact us privately if you need any other information.
    Have a good one!
    -Sergiu, Community Moderator

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