On plan change is the price locked in?

BeakBird
BeakBird Posts: 3,654 ✭✭
edited June 17 in My Mobile

Hi,

If I change my plan in the middle of my payment cycle will the current advertised price be locked in until it becomes effective ?

For example:

Today I'm in the middle of my payment cycle and my current plan is $30.

Today I change my plan for one that is advertised at $25.

When the change becomes effective at the end of my payment cycle, the advertised price for that plan has increased to $35. Will my new plan cost $25 or $35 ?

Thanks.

Best Answers

  • Mark123_2024
    Mark123_2024 Posts: 5,108 ✭✭
    Answer ✓

    Your new plan will be $25.

  • THORGAL CODE WT31T
    THORGAL CODE WT31T Posts: 6,057 ✭✭
    Answer ✓

    Yes, it will be 25$

  • Whizz
    Whizz Posts: 23,506 admin
    edited June 17 Answer ✓

    Hello @BeakBird,
    As a prepaid service provider, we don’t have fixed-term contracts that tie you or us to the price of a plan. In other words, we give you the opportunity to change your plan every month so you only pay for what you need.
    If you see a plan or a price that suits you better, you make the changes to enjoy it, directly in your account.
    Once you submit a request for a plan, you lock in the price of that plan until you will decide that you want to change it.
    In your case the plan will be at 25$ if you applied for it even if let's say 5 days later that plan becomes 35$.
    Since you applied to it when it was 25$ you will keep that price until you decide to change it next time.
    More information about this can be found in this FAQ https://fizz.ca/en/faq/unique-philosophy-fizz
    I chose this answer as the best for your question.
    I wish you a wonderful day.
    -Mihai, Community Moderator

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