Activate my new sim

Hadico
Hadico Posts: 2 ✭✭
edited June 5 in Welcome and join
Hello 👋
I need to activate my new sim on my new phone cause I lost my old phone I faced a problem when I tried to activate the new sim, they asked me to chat with an agent, and I didn't get how to chat, it's like an impossible mission

Best Answer

  • Whizz
    Whizz Posts: 23,047 admin
    Answer ✓

    Hello Hadico ,

    To reach our customer service on Live chat just click on the following contact link : https://fizz.ca/en/support and then `Chat with an agent option`.

    Just be sure that you are not using some pop-up blocker or better yet open the link in a incognito window after logging to your account.

    Have a good one,
    Raul, Fizz Team

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