Cant activate sim card

floyo31

it says to contact you

elena code xzi4t

Hi @floyo31

Here we are users

Go in this page https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

kaitokun

Probably should contact support. We're just users here. Click that green bubble on the bottom right.

Mark123_2024

Is your old SIM still available?

Contact the support team.

Whizz

Hello floyo31,  

For activating the SIM card for your current plan, please contact our customer service agents on the Live Chat.

They are available at any hour therefore they will be able to assist you.

For this process, you can access this link: https://fizz.ca/en/support and select the Chat options.

Your understanding and cooperation are highly appreciated.

Have a great day.
-Lavinia, Community Moderator

Whizz

Hello,
I have offered best answer to @elena code xzi4t as the reply offered the necessary details for the matter.
Have a great day.
-Lavinia, Community Moderator