Issue with transferring phone numbers
Best Answer
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You can transfer a phone number from a mobile operator which is in the subscription area https://fizz.ca/en/faq/subscription-area-and-coverage-area and this is the guide https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz
Remember to use the referral code at the activation at your first plan in one account, in order to get 25$ credit at your second payment. You can pick mine is on my name after code or pick one from here
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Answers
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Hello Republicofveg ,
Sorry to hear about the issue
Please check if your phone comes from a zone in which your number can be transferable ( subscription zone ) and that the number is still active also.
There are multiple zones, depending on the region from where you are coming from.
Generally speaking this FAQ contains more details also : but you have to select the region from where you are transferring on the top of the FAQ ( Quebec, BC , Manitoba, Ontario , Alberta ).
You also did not attach any picture here, so if you wish to share more details on the situation, I advise you to either contact us in private by sending a message to Whizz * click our portrait - then send a message * , or by reaching our customer service
Thank you also @elena code xzi4t for your help , I gave you the best answer since yours was the most accurate also.
Thank you for your understanding.
Have a good one,
-Raul, Community Moderator0
