Live support chat does not work for me.

Doogledevice
Doogledevice Posts: 2 ✭✭
edited May 23 in Your Fizz Account
When I click on the live support chat, it does not open anything. I've tried using incognito page to open it. Which just directs me to sign in then does not work.
I've also tried using the imessage chat/whats app doesn't work.

Answers

  • Whizz
    Whizz Posts: 23,501 admin

    Hello Doogledevice  ,

    Sorry to hear about the issue!

    I just tested the chat option on our side and it works properly.

    Please check if you have any pop-up disablers or even try another device if possible.
    If you still have issues , reach us in private with a screenshot of the situation ( just click on the Whizz portrait ) and send us a message.

    Have a good day,
    -Raul, Community Moderator

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