Cannot gift data

Etto
Etto Posts: 4 ✭✭
edited May 18 in Data Gifting
Hello, community, my wife and I are new users to Fizz. I have been trying to gift data to my wife, and kept receiving the same error message: "There’s been an error. Your data couldn’t be sent to XXX, and was therefore returned to your plan. Please try again." Does anyone know what causes the problem? Both accounts were set as "full experience". Thank you!

Answers

  • Whizz
    Whizz Posts: 23,101 admin

    Hello @Etto,
    I am sorry to hear this situation you have encountered.
    In order to further assist you with this I sent you a private email to provide us with more details.
    We look forward in discussing this with you there.
    Have a wonderful day.
    -Mihai, Community Moderator

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