why need IMEI number for Phone number transfer.

WB14
WB14 Posts: 3 ✭✭
edited May 14 in Your Fizz Account
I have seen this weblink ... so don't direct me to this again ?
https://fizz.ca/en/faq/activation-how-do-i-transfer-my-current-phone-number-to-fizz

but my question is that WHY Fizz needs IMEI number of my phone? the reason for this question is that, I or any customer, should be allowed to move the SIM card between phones if needed?

Best Answers

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 9,076 ✭✭

    Hi @WB14

    The procedure that you posted is to porting your number from a different operator to Fizz.

    If you change the phone, take your sim and insert to your new (compatible) phone and everything will work right away.

  • Mark123_2024
    Mark123_2024 Posts: 5,094 ✭✭

    You can do the transfer anytime but the phone number is attached to the IMEI. In this way you can not use a stolen phone.

  • kaitokun
    kaitokun Posts: 1,361 ✭✭

    Huh? That procedure sounds like you're porting your number. You should be able to just take out your sim and insert it to another phone.

  • WB14
    WB14 Posts: 3 ✭✭

    @Mark123_2024

    Stolen phone? I am not looking for E-Sim. I may be looking to port my main number to Fizz, attached to Fizz phyiscal SIM card.

    I have moved around multiple Carriers (post and/or pre-paid), no one ever asked for IMEI. I can understand, SIM card Number but Phone IMEI ?! … that's just unreasonable.

    I have multiple older (but not too old generation) phones and currently in the phase of testing Fizz (with random number assinged) service at the places I frequent.

    is there No way without phone IMEI to Port my number ?

  • Mark123_2024
    Mark123_2024 Posts: 5,094 ✭✭

    Every phone, no matter of generation has an IMEI. I don't understand your problem with giving your IMEI.

  • Whizz
    Whizz Posts: 23,502 admin

    Hello @WB14

    As some of our clients already stated to you. providing the IMEI is for security reasons in case your phone has been reported as stolen.

    If that is not suitable for you, you can always transfer your number using the account number from your current provider. In order to do so, keep in mind that an active plan is needed, otherwise the transfer will not be completed.

    As for the best answer, I assigned it to @BradDoell as he gave the closest answer to the your issue.

    Feel free to contact us directly if you need more information!

    Have a good rest,

    -Ingrid, Community Moderator

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