My wifi keeps going offline

Alikalo
Alikalo Posts: 2 ✭✭
edited May 4 in Internet
My wifi keeps going offline where the @ signal just doesn’t appear and it keeps happening everyday (I had the modem for 3-4 days). I need solutions

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,441 ✭✭

    Hi @Alikalo

    Ask the support to check your line

    You can always contact the support, https://fizz.ca/en/support , and click on the green bubble on the bottom right of the page in order to chat with them to find the right solution for you.

  • Whizz
    Whizz Posts: 23,047 admin

    Hello @Alikalo,
    I am sorry to hear about the situation encountered.
    I have verified the account and I noticed you have contacted us today to assist you with this and have been decided to schedule you a service call with one of our technicians.
    You can verify your email to see the exact time and date that was selected for you.
    We appreciate your understanding and I hope you have a great day.
    -Mihai, Community Moderator

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