I have data plan but i can not receive or send data, please help

sonya007

Hi,

I have data plan but i can not receive or send data, please help.

Can someone please help me send a data? because i am running out of data but also not sure if I can send or receive data. I tried to send not working and I asked my sister to send to me also I am not able to receive, probably it's my sister issue or my issue

can you please try help me send a data to me

Thanks


Sonya Code DT92C

elena code xzi4t

Hi @sonya007

I tried to gift you data and the system gave an error saying that you don't have any mobile plan with this referral code

Whizz

Hello sonya007  ,

Sorry to hear about the issue.

I verified your account and it appears that our colleagues managed to escalate a ticket so our technical team can check what`s happening.

As soon as updates are provided, you will be reached back via e-mail.

You can also track the ticket status via My settings - My tickets, to also have a view on its progress.

Have a good one,
-Raul, Community Moderator