No internet

James438
James438 Posts: 1 ✭✭
edited April 27 in Internet

since 11:14 am all my internet 🛜 gone :( I redid everything from new , reset modem , disconnected everything still nothing need internet for security camera :(

Answers

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,753 ✭✭

    Did you try to see if there's an outage on the Videotron network? If that's not the case, you should contact Fizz customer support!

  • elena code xzi4t
    elena code xzi4t Posts: 8,447 ✭✭

    Hi @James438

    If you did everything, probably there is a maintenance in your sector.

    Try to contact the support to check with them https://fizz.ca/en/support

  • Whizz
    Whizz Posts: 23,047 admin

    Hello James438,
    We are sorry to hear about the situation encountered with your internet services.

    By verifying you account, we noticed that the situation was fixed already and also that you discussed with our costumer services agents.
    In case you will need further assistance, you can contact them again, using this link: https://fizz.ca/en/support 

    Your understanding is highly appreciated.
    Have a great day.
    -Lavinia Community Moderator  

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