2018 Nokia 7 Plus compatibility with VoLTE

Walt Posts: 4
edited April 20 in Phones
So, I know it's an older phone, but still I think it checks out.
It's currently active on Virgin and it is 4G capable there.

But I'm not sure if it's VoLTE compatible. Here are its network specks:
Technology GSM / CDMA / HSPA / EVDO / LTE
2G bands
GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 CDMA 800 & TD-SCDMA - China
3G bands
HSDPA 850 / 900 / 1900 / 2100 CDMA2000 1xEV-DO - China
4G bands
1, 3, 5, 7, 8, 20, 28, 38, 40, 41 - Global
1, 3, 4, 5, 7, 8, 20, 28, 34, 38, 39, 40, 41 - China
HSPA 42.2/5.76 Mbps, LTE (2CA) Cat6 300/50 Mbps

I read the thread "https://fizz.ca/en/faq/compatible-devices", but the part where it mentions "The dual frequency 1700/2100 MHz", I think that's 3G related, or is it?

Anyways, before I'd attempt a switch from Virgin, I wonder if its specs would allow the phone to function at all.


  • Pascal
    Pascal Posts: 6,551 ✭✭

    Hi @Walt

    I don’t think Nokia 7 support VoLTE but to make sure, you can contact customer support


  • elena code xzi4t
    elena code xzi4t Posts: 5,445 ✭✭

    Hi @Walt

    Fizz is using band IV for the LTE, however, the phone must be certified by the provider in order to use their network, at the moment the Nokia is not certified

  • elena code xzi4t
    elena code xzi4t Posts: 5,445 ✭✭

    Your phone is suppose to work properly in Canada, however, if you plan to buy the Canada/USA coverage, your phone cannot be used in the USA for calls

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,521 ✭✭

    Even if the phone is compatible with voLTE in theory, if Fizz doesn't certify it, it won't work… the same thing is happening with my Pixel 4xl

  • Walt
    Walt Posts: 4
    I got some further info it seems this Nokia 7 Plus only does LTE: Band 1, 3, 5, 7, 8, 20, 28, 38, 40, 41(Full band 41).

    So, Band 4 is missing. From LTE frequency bands at https://en.wikipedia.org/wiki/LTE_frequency_bands, band 4 is 1700 MHz, which refers to the phone=>base.stn, while the base.st=>phone downlink would be the 2100 MHz signal.

    Seems I'm out of luck with this setup.
  • elena code xzi4t
    elena code xzi4t Posts: 5,445 ✭✭

    yes without the band IV you should not use it with fizz since you will probably have problems


    Did you try to check the phone that fizz is selling?

  • Whizz
    Whizz Posts: 19,695 admin

    Hello @Walt,
    Thank you for the interest in our services.
    I kindly wish to inform you that your phone is not on the Fizz Volte compatible phones ( https://fizz.ca/en/faq/compatible-devices ) and as it is not having the band IV, it will not work properly with our network.
    Your understanding is highly appreciated.
    Have a great day.
    -Lavinia, Community Moderator

This discussion has been closed.