Card not being accepted. Keep trying to activate my SIM/Account.

tf8466
tf8466 Posts: 3 ✭✭
edited April 16 in My Mobile
I am at the final step trying to pay. Called my bank and it is not on their end. Tried 2 different browsers.

Can anyone tell me how to fix this issue?

Thanks

Answers

  • Whizz
    Whizz Posts: 23,036 admin
    edited April 16

    Hello @tf8466 ,

    I am sorry to hear about this.

    Following my verification, the ticket opened regarding your port-in order was solved and your mobile number is now active at Fizz.
    I suggest you to test your line following the available steps here: https://fizz.ca/en/faq/how-test-my-fizz-line


     If you have any other issues, I advise you to contact us directly using this link: https://fizz.ca/en/support

    Have a great day,
    -Valentina ,Community Moderator

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