Maximum 40GB ??

ekaramiavz4
ekaramiavz4 Posts: 4 ✭✭
edited April 15 in Break Room
Hi everyone,

My husband has 50GB and I am limited to 40 GB. Why ?

Answers

  • elena code xzi4t
    elena code xzi4t Posts: 8,378 ✭✭

    hi

    This depends from when you subscribe and the offer was available at that time

    Check constantly the new plans fizz change it pretty frequently and you will also be able to get an offer with a better price

  • Pascal
    Pascal Posts: 7,438 ✭✭

    it’s better to ask to customer service! We don’t know your plans

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,725 ✭✭

    There seems to be different plan for different provinces... Also they change over time so your best bet is to wait or to contact customer support

  • Whizz
    Whizz Posts: 22,983 admin

    Hello @ekaramiavz4

    Currently, the highest number of data that we offer in our mobile plans is 40Gb. An offer might have been available when your husband chose his plan, however rest assured as we get new offers all the time.

    Also, if a plan with a higher amount of data becomes available, you can easily swap your current plan for the new one from your Fizz account (My plans→Manage my plan→Change my plan).

    More details regarding plan changes can be found here https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan

    Have a good rest,

    -Ingrid, Community Moderator

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