QC Fizz Internet cannot add Ontario Phone plan with Ontario number?

kungfupanda

I have an Ontario number, would like to port with the new Ontario phone deals on Fizz. I have a QC Fizz Internet plan and I'd like to add it there, but it keeps asking me to change province with my current address. What is the work around, add an Ontario address?

Pascal

Hi @kungfupanda

Contact customer service https://fizz.ca/en/support

FizzyFizz JQMPM

I'm not sure this can be done honestly... I would contact customer support and try to find a solution with them

M T. #12340

Your phone number must correpond to are code of your address.

Code : 8CE6H

Hello kungfupanda.

Please contact Fizz: https://fizz.ca/en/support

Whizz

Hello @kungfupanda

The Beta promotion ended, however in order to process a port in, you might have to change your address to an Ontario one, yes; also to make sure that the address is the same with the one on your payment method.

To do so, you might have to create another account, since changing the region might not be possible in your case due to the internet plan that is active (We currently offer internet only in Quebec).

For more details, you can contact us directly by accessing this link https://fizz.ca/en/support

Have a great day,

-Ingrid, Community Moderator