Update of the status

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Mark123_2024
Mark123_2024 Posts: 893 ✭✭
edited April 3 in My Mobile
How often is done the update of the status with Fizz? I won some badges but my status isn't updating.

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  • Pascal
    Pascal Posts: 5,570 ✭✭
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    Hi @Mark123_2024

    Sometimes is very long to be updating but if you want, you can contact customer service to https://fizz.ca/en/support

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 5,646 ✭✭
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    As far as I remember, I used to got them the day after most of the time

  • Whizz
    Whizz Posts: 19,098 admin
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    Hello Mark123_2024  ,

    In theory the badges are unlocked in the same day in which you win them.

    If you don`t see any badges that you won recently, I advise you to reach us in private so we can discuss the situation further as we apologize for the inconvenience.

    Have a good one,
    -Raul, Community Moderator

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