Refund

Albedo11
Albedo11 Posts: 2
edited March 31 in Phones
Hi, I just ordered a Samsung A23 FE today and changed my mind. I want to order another phone. Could you reimburse me the Samsung on my Mastercard so that I can order another one please?
Jean-Frédéric Rolland
Thanks

Answers

  • Sliji1
    Sliji1 Posts: 12 ✭✭

    Hi there, this is a Public Forum. Please don't share your personal information here. I recommend deleting your post. Regarding your matter, you can speak to an Agent by going to Fizz's home page, clicking "Help" and then "Support" and finally clicking the green chat bubble on the bottom right of your screen.

  • Pascal
    Pascal Posts: 5,303 ✭✭

    hi @Albedo11

    This is a public forum, please remove your personal info and contact customer service for a refund

    https://fizz.ca/en/support

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 5,565 ✭✭

    As others have said, please remove your personal information and contact customer support... Maybe someone can help you out with this, @Whizz

  • Gramart
    Gramart Posts: 176 ✭✭

    Hey @Albedo11, did you contact customer support? Did they solve your issue?

  • Whizz
    Whizz Posts: 19,077 admin

    Hello Albedo11,
    Thank you for reaching out. 

    If you changed your mind regarding your phone order, you should reach out to our customer service as the other members suggested, and you will find a solution together. 

    Feel free to use the links they provided to contact us in private. 
    Have a good one!
    -Sergiu, Community Moderator  

  • Mark123_2024
    Mark123_2024 Posts: 769 ✭✭
    This is a public forum.
    No personal data involved.
    No coffee, no sugar, no cream.
This discussion has been closed.