activation code

AnykP Posts: 2
edited March 28 in Welcome and join
I am trying to activate the Sim card my mom bought me and its says that the code is already assigned


  • elena code xzi4t
    elena code xzi4t Posts: 6,974 ✭✭

    Hi @AnykP

    If you tried to activate once and for some reason you didn't complete the code will be locked, try after 2 hours

    If you need a referral code you can pick mine, is on my name after code or pick one from here to get 25$ credit at your 2second payement

  • Pascal
    Pascal Posts: 7,296 ✭✭

    Hi @AnykP

    Thats not a regular issue! It’s better for you to contact customer support

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,593 ✭✭

    If it was the first time that sim card was activated I would definitely contact customer support... If you did already an attempt, maybe try to wait a few hours before trying again

  • Whizz
    Whizz Posts: 20,703 admin

    Hello AnykP,
    Thank you for reaching out.

    I would suggest trying once again, this time while using incognito mode on your browser, and if the issue persists, I would suggest contacting the customer service representatives, with screenshots of the error messages you receive as it will help us pinpoint the issue faster.

    Have a good one!
    -Sergiu, Community Moderator

This discussion has been closed.