How do I redo the activation process of a SIM number transfer? Was asked to do a 2nd time

RachelleSansc Posts: 2
edited March 23 in My Mobile

I'm having activation issues with one of my SIM cards. I did the transfer process three times fort three of my SIM cards, 2/3 worked.

However for my last one, my current provider sent a message saying they're waiting for a confirmation from the main user (didn't make much sense but hey it was automated).They got their confirmation then told me to request another number transfer which I can't really do because I need to go through the process of activating my SIM card but I cant because it's already assigned to my number.

I'm stuck and I desperately need help because I'm trying to cancel a contract where the trial is about to end soon

How do I fix this situation?

Thanks in advance


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