Is there a voice messages options?
Answers
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Hi @Natiku
if you want to add a voicemail option, you need to modify your plan
You can change your plan directly in your account on Fizz.ca. Changes will go live come your next payment cycle.
Good to know: Keep in mind the freeze period during which your plan cannot be modified. Ideally, aim to submit your changes when there are at least 4.5 days (108 hours) left in your current payment cycle. How can you know? Go in your account > My plans. Look right under your monthly price and you will see the days remaining in your payment cycle.
To change your plan:
- Go to My Plans in your Fizz account.
- Scroll to the plan you wish to change.
- Click on Manage > Adjust your plan.
- Use the Plan Wizard to adjust your data, minutes, texts and Calling Options (international calls and voicemail).
- As you adjust your plan details, you will see your new monthly fee in the box below.
- When you like what you see, click Save Changes.
- Changes take effect at the start of your next payment cycle.
- Important – Any change to your plan must be made in accordance with the plan change policy detailed on https://fizz.ca/en/plan-change-policy.
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If I got it correctly he want to add in the plan
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you quote too fast it’s not the good message
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It’s better to let me a couple minutes before to reply me! I every time modify my message cause a write too fast
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Hi @Natiku , do you need to listen to your message or do you want to add the voice mail to your plan?
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Hello Natiku ,
From what I see on your account, it looks like you don`t have the Voicemail option, so if you want to have or use that service, you have to change your plan via My plans - Manage - Change your plan and add the desired option.
More details can be found here also : https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan
The changes will take effect at the start of the next payment cycle.
To be sure that they are applied, just restart your phone and test the voicemail afterwards.
Thank you for your understanding.
Have a good one,
-Raul, Community Moderator0
