Got email asking to Continue activating your SIM card.

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moxy
moxy Posts: 2 ✭
edited March 15 in Welcome and join
I've had my beta plan for a month and everything is working fine. Is this a beta bug?

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  • elena code xzi4t
    elena code xzi4t Posts: 5,095 ✭✭
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    Hi @moxy

    Probably you checked the plan after, don't worry. It is a like an online store when you have something in your cart


    Don't worry

  • Pascal
    Pascal Posts: 6,203 ✭✭
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    I don’t think so

    you can contact customer support to make sure

  • FizzyFizz JQMPM
    FizzyFizz JQMPM Posts: 6,494 ✭✭
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    So you are currently using your plan without any issue but you are still receiving the email? I don't know if it could be related to the beta... better contact customer support here: https://fizz.ca/en/support

  • Whizz
    Whizz Posts: 19,537 admin
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    Hello moxy  ,

    Sorry to hear about the issue!

    I saw that you discussed with our agents on another channel and they informed you that you have nothing to worry about as it must have been a delay in the system when sending the initial e-mail.

    Rest assured as your plan is in good standing.

    Have a good one,
    -Raul, Community Moderator

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