I cannot activate my new SIM card, can you please help me with this?
Best Answer
-
Hi @Sohail
Here we are users, can you give us more information
Did you click on the email to confirm your email https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
You can always chat with the support, stay in the guide, and click in the bottom right corner where you will see the green bubble
0
Answers
-
You should start by sharing more information about what the actual issue is. Then, we could try to help you even though for activation our options are quite limited. Probably you are better off contacting customer support
0 -
I believe we will not receive any additional info from OP...
0 -
Hello Sohail,
I am sorry for the situation encountered,
I can see that you have reached out to us in private and the situation was resolved there.
The user wanted a SIM card change, not a brand new activation.
SIM card changes can be made only by customer service for security reasons.
Thank you for your understanding!
Have a good day!
-Eugen, Community Moderator0
