Why I can't transfert my num

Rouax

Hi, I can't transfert, my number:

elena code xzi4t

Hi @Rouax

here we are user, and for us it is very difficult to answer, these can be some situation:

Your line is inactive ( you need to have an active mobile line)

The transfer authorization failed.

The number is not recognized.

Wrong IMEI or account number.

Your current provider is blocking the transfer.

There’s a technical difficulty.

Your number is not eligible for transfer (only active mobile numbers from the subscription area can be transfert)

The full guide https://fizz.ca/en/faq/im-having-problems-transferring-my-current-phone-number-to-fizz-why-what-can-i-do, you can always contact the support, stay on the guide and click on the green bubble on the bottom right

Whizz

Hello Rouax,
Thank you for your interest in our services,
I have verified your conversation with the customer service and sadly, the number provided was not activated in an area within our subscription zone (green area on this coverage map: https://fizz.ca/en/coverage)

If you would still like to use our services, you can always get a new number with us.

Thank you for your understanding and patience!
Have a great day!
-Eugen, Community Moderator 

BlueDiamond

Is not to you to do that. It's automatic when you subscribe with Fizz, you keep your old phone number

FizzyFizz JQMPM

What does OP mean with this post?