I couldn’t get my verification code

Sandy_11
Sandy_11 Posts: 2 ✭✭
edited February 7 in My Mobile
How do I get verification code because it says we can’t send sms to your number

Answers

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,111 ✭✭

    Could you please provide more details?

    Incoming SMS are always free even if your plan doesn't have them included.

  • Whizz
    Whizz Posts: 23,028 admin

    Hello Sandy_11,
    I am sorry for the situation encountered,
    I kindly advise you to contact our customer support team in private in order to investigate the issue you encounter.
    We will need more details from you in order to resolve it and advise accordingly. 
    To contact us in private, use the faq below, click on the green bubble and choose the contact way you prefer:
    https://fizz.ca/en/support
    Thank you for your understanding!
    Have a good day!
    -Eugen, Community Moderator
     

  • BlueDiamond
    BlueDiamond Posts: 2,728 ✭✭
    https://forum.fizz.ca/en/discussion/2648242/i-couldn-t-get-my-verification-code

    It's better for you to follow the step by Whizz

This discussion has been closed.

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