Unable to dial 811 in Calgary using Fizz.

fhhkim
fhhkim Posts: 2 ✭✭
edited January 18 in My Mobile
Has anyone been able to dial 811 using Fizz? I contacted support regarding this but they advised it had something to do with the VOLTE, however, the iphone 8 is listed as capable, is updated, and it does not work. Is this a known issue?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,866 ✭✭
    Answer ✓

    The service is in beta probably they still need to adjust this kind of problem

    @Whizz probably you should follow up with this

Answers

  • Whizz
    Whizz Posts: 23,026 admin

    Hello fhhkim,

    I am sorry for the situation encountered,

    This is a feature that is currently being looked at by our technical team. The information is available to you on this FAQ for beta users under point 3, "BETA implications".

    https://fizz.ca/en/faq/what-are-details-and-conditions-beta-test-period

    It will be resolved before the beta testing period ends. However, for now we count on your patience and understanding!

    Have a good day!

    -Eugen, Community Moderator

This discussion has been closed.

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