Why do you ship with Planete Courrier?
I waited here all day because they needed my signature.
The delivery failed because they didn't have my address, nor my phone number, that was specifically asked of me when placing the order, it was essential for me to give a number for the shipping company. The customer service even confirmed that the delivery person didn't have my phone number, but they also didn't call the office for it.
Now I have to go to the middle of nowhere in the West Island to pick-up my phone, or get it maybe Tuesday because they're overbooked Monday, and they don't deliver on weekends.
They have a 2.2 star rating on Google...
2.2. That's not a lot of stars. Companies with 2.2 stars go out of business unless they're they're the only ones in their areas, usually.
Had you shipped with Canada Post, I could go get it from the post office next door.
I am done recommending Fizz to anyone, which I used to do quite often, and I might even change providers. You should really look into doing business with a business that won't harm your business for your logistics needs.