I got a new plan but can’t retrieve the old number

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Robert SENYONI
Robert SENYONI Posts: 1 ✭✭
edited January 5 in My Mobile

I got a new plan but can’t retrieve the old number 

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  • Jess_i88b6
    Jess_i88b6 Posts: 13,094 ✭✭
    edited December 2023 Answer ✓
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    Hi

    Can you please elaborate here we are users, since I can only make speculation without



    You can chat in direct

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Answers

  • Whizz
    Whizz Posts: 19,300 admin
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    Hello Robert SENYONI,

    Thank you for reaching out. The community mostly comprises members, and only a few moderators. Since the members cannot help you with this kind of matter,  it would be better to contact our customer service representatives in private. Feel free to provide them with as many details as possible, and they will gladly help you out. You can follow the steps provided by Jess_i88b6 to contact us.

    Have a good one!
    -Sergiu, Community Moderator.

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