sim activation pending for 4 hours

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peterpeng
peterpeng Posts: 2 ✭
edited December 2023 in My Mobile
i have paid and followed all steps for activation but still receive no msg for a confirmation. plz help

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  • Whizz
    Whizz Posts: 19,300 admin
    Answer ✓
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    Hello peterpeng,
    Thank you for reaching out. 

    We are sorry to hear about this situation. I just verified your account and I noticed that a ticket was already forwarded to our technical team by one of our colleagues, and we are now waiting for a reply. Rest assured, the situation will be resolved in the shortest time possible. Feel free to reach out to our customer service in private by following the information on this FAQ https://fizz.ca/en/support.

    Have a good one!
    -Sergiu, Community Moderator. 

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